At MSB Academy Skills, we are committed to delivering high-quality online courses and digital products that provide real value to our learners. As all our products are delivered digitally and access is granted instantly after purchase, we follow a strict but transparent refund policy.

Important Notice Before Purchase

Before making any purchase, we strongly encourage you to:

• Watch the course promo video (if applicable)
• Read the full course or product description carefully
• Review sample lessons, previews, or demo files provided on the product page

Once a purchase is completed, it is assumed that you have reviewed and understood the product details.

Refund Policy for Online Courses

All courses on MSB Academy Skills come with instant lifetime access and free future updates.

Due to the digital nature of our courses, refunds are not offered once a course has been accessed.

Limited Exceptions (Courses)

Refunds may only be considered under the following conditions:

• Duplicate Payment – You were charged more than once for the same course.
• Technical Access Issue – You are unable to access the course due to a verified technical issue that our support team cannot resolve.
• Course Not Delivered – You completed the purchase but did not receive access to the course at all.

Refund Policy for Digital Products

This includes but is not limited to:

• Templates
• Design files
• Software tools
• Downloadable resources
• PDFs, assets, or bundles

Since digital products are delivered instantly and can be copied or downloaded, all sales are final and no refunds will be provided once the product has been accessed or downloaded.

Limited Exceptions (Digital Products)

Refunds may only be considered if:

• A duplicate payment occurred
• The digital product was not delivered at all
• The file is technically corrupted or unusable, and our support team is unable to provide a working replacement

Refund Request Process

If your case falls under any of the eligible exceptions, please contact us within 7 days of purchase by emailing:

📧 skills@msbacademy.com

Please include:

• Order ID or payment proof
• A clear explanation of the issue
• Relevant screenshots or evidence (if applicable)

All refund requests are reviewed carefully, and decisions made by MSB Academy Skills are final.

Transparency & Fair Use

• All products clearly display previews, descriptions, and use cases before purchase.
• Refunds will not be granted for reasons such as change of mind, lack of time, or personal preference.
• Any misuse of refund requests may result in account suspension.

By completing a purchase on MSB Academy, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Our goal is to maintain a fair, honest, and sustainable learning environment for everyone.